PRIVACY POLICY
Infinity Moves is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our services.
1. Information We Collect
1.1 Personal Information
We collect personal information that you voluntarily provide to us when you book our services, such as:
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Name
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Address
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Phone number
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Email address
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Date of birth
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Medical information relevant to your fitness program
1.2 Usage Data
We may also collect information on how our website and services are accessed and used, including:
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IP address
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Browser type
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Pages visited
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Time and date of visits
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Referring website addresses
2. How We Use Your Information
2.1 Service Delivery
We use your personal information to:
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Provide and manage our personal training services
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Customize fitness programs to your needs
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Communicate with you about your sessions and plans
2.2 Improving Our Services
We may use usage data to:
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Enhance and optimize our website and services
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Monitor and analyze usage patterns and trends
2.3 Marketing and Communication
With your consent, we may use your contact information to send you promotional materials, newsletters, and other information related to our services. You can opt-out of these communications at any time.
3. How We Share Your Information
3.1 Service Providers
We may share your personal information with third-party service providers who assist us in delivering our services, such as payment processors and IT support. These providers are obligated to protect your information and use it only for the purposes we specify.
3.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
4. Data Security
4.1 Security Measures
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
4.2 Retention of Information
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
5. Your Rights
5.1 Access and Correction
You have the right to access and correct your personal information held by us. To do so, please contact us using the details provided below.
5.2 Opt-Out
You have the right to opt-out of receiving marketing communications from us. You can exercise this right by following the unsubscribe instructions in our communications or by contacting us directly.
5.3 Data Deletion
You have the right to request the deletion of your personal information. Please note that we may be required to retain certain information for legal or administrative purposes.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will be effective as of the date of posting.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Infinity Moves
Chester, England
+447452756081
move@infinitimoves.co.uk
Effective Date: 1 August 2024